CRM & Loyalty Intern

About the company: Impresario Entertainment & Hospitality Pvt. Ltd.

Impresario is one of India's top 5 F&B companies, known for being a trailblazer in its field. Headed by a team of the most talented entertainment & hospitality professionals dedicated to Experiential Dining, Impresario has bee n setting benchmarks in the industry for the last decade. Our core strength lies in understanding how India eats, drinks and parties, and delivering quality dine-out experiences tailored to delight across demographics.

After starting out in 2001 with a single outlet of our flagship brand, i.e. Mocha Coffees & Conversations, Impresario expanded at a breakneck pace into the areas of fine and casual dining, and currently owns or manages 50+ different restaurants, cafs and bars in 15 cities across India, including Delhi, Mumbai, Bangalore, Pune and Chandigarh.

Under our umbrella of brands, we now have restaurants and cafs like:

• Social

  , a concept space that blends the best of an office and a caf with a heavy dose of quirk, is considered our best-loved brand

• Smoke House Deli

  , known for its casual-chic dcor

• Bandra Born

  , a contemporary take on timeless European cafs in Bandra

• Slink & Bardot

  , known for bringing modern-day Parisian fare to the shores of Mumbai

• Mocha

  , known for its cosy coffee house vibe

• Prithvi Caf

  , playing host to the patrons of Prithvi Theatre (and many others around)

We are building a team with the best talent in the industry and creating concepts that have a unique appeal and cut through the clutter. By combining creative ideation and professional management systems, we aim to build and roll out sustainable, profitable brands that provide great experiences. Want to join in on the passion-fueled fun Learn more about the career below.

The CRM Intern will be responsible for:

• CRM & Loyalty marketing campaign planning and execution across various channels.
• Coordinate stakeholders with the marketing and events team, CRM and Loyalty partner.
• Work on Marketing automation tools.
• Help launch new initiatives.
• Perform research and analysis in support of operations.
• Assist in resolving business issues using systems and data.
• Estimate costs and benefits of multiple actions and/or solutions and provide recommendations.
• Manage CRM billing and invoicing.

Qualifications:

• Must be pursuing a degree in a related field.
• Proficient Martech skills (Clevertap,Moengage)
• Must have the ability to plan and coordinate work in a sufficient and organized manner.
• Must be able to take initiative and work with little or no direction.
• Excellent verbal and written communication skills.

Benefits:

• Practical experience with varied business activities
• Shadowing, mentoring, and training opportunities with experienced and accomplished business
• professionals
• Opportunity to attend business meetings and networking events
• Exposure to Market leading tools
• Stipend: 10K per month + 5K F&B benefits