Key Responsibilities: Handle inbound and outbound customer queries via phone, email, and chat. Maintain strong relationships with existing clients and provide exceptional support. Resolve complaints and ensure customer satisfaction. Update CRM software with accurate customer interaction details. Coordinate with internal teams to address customer concerns quickly. Follow up with customers for feedback and service improvement. Requirements: Female candidates only. Ability to communicate in Tamil and English , Hindi or Kannada is a plus. 6 months to 2 years of experience in a customer service or CRM role. Excellent communication and interpersonal skills. Proficient in using CRM tools and MS Office. Positive attitude and a problem-solving mindset.

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