CRM - Executive ( Fresher)

We are Hiring Executive – CRM (Corporate and Client Relationship)

Company - MD India Health Insurance TPA Pvt. Ltd.

Job Description

• Responsible for managing client relationships with key decision makers
• Subject matter expert for partners and internal staff for the assigned product
• Addresses the gaps identified between client requirement & the service provided
• Ensure that the service is delivered in accordance with the agreed service level agreement
• Act as a point of contact for any escalation or feedback from clients
• Collaborate with the other functional Group to evaluate the product performance and to recommend refinements and improvements in service performance
• Establish and maintain on-going partner relationships and anticipate and resolve potential problems of the client
• Announcements of new updates and upcoming events/meetings
• Manage account renewal, customer support escalation
• Ensure smooth support during renewal of account
• Excellent Communication Skills
• Good knowledge of MS Office
• Open to travel

Desired Candidates Profile

• Qualification – Any Graduate.
• Experience – Fresher

Contact Details:

Contact and WhatsApp Number- 7058096238 (Manisha)

Email Id - [email protected]

If Interested, Kindly share your resume on above mention WhatsApp number.

Job Types: Full-time, Permanent, Fresher

Benefits:

• Paid time off
• Provident Fund

Work Location: In person