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CRM Executive

Ciel Hr

0 - 1 years

4 - 7 Lacs

Hyderabad / Secunderabad, Telangana Telangana India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Crm Client Interaction Excellent Communication Skills Sales feedback management

Work Mode

On-site

Job Type

Full Time

Job Description

Job Responsibilities : Handle customer inquiries and resolve basic service-related issues promptly. Maintain accurate and updated customer records in CRM systems. Support the sales and post-sales team in customer documentation and coordination. Follow up with clients for feedback, pending documents, and service updates. Assist in organizing client meetings, site visits, and post-sale services. Ensure client satisfaction by addressing queries in a professional and timely manner. Prepare basic reports on customer interactions and feedback for management. Maintain excellent communication and relationship-building with clients. Preferred candidate profile Diploma or Graduation in Civil Engineering or relevant field. 6 months to 1 year of experience in CRM/customer service. Prior experience in Real Estate industry preferred. Strong communication and interpersonal skills. Proficiency in English, Hindi, and Telugu. Familiarity with CRM software/tools is an advantage

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CRM Executive