Group Manager - Transformational Quality - Shipping & Logistics - 10+ years - Pune Location - Pune (on-site), Lead enterprise-level quality transformation across diverse verticals by driving data-led improvement initiatives, managing SLA compliance, and fostering a culture of continuous excellence. Your Future Employer A trusted global partner in business services and process excellence. Responsibilities Leading strategic quality and transformation initiatives across back-office operations. Driving continuous improvement using Six Sigma and customer insight (VOC/CSAT). Managing SLA performance metrics and client-aligned quality initiatives. Leading cross-functional teams and mentoring Assistant Managers. Executing quality transition deliverables for new client accounts and logos. Requirements Black Belt certification – Mandatory. Minimum two Black Belt projects led – Mandatory. Minimum 4 years of hands-on experience in transformational quality. Proficiency in quality tools and platforms like Tableau, Power BI, DataMart, or SQL – Preferred. Experience in team leadership and cross-functional collaboration. What is in it for you – Leadership role with ownership of strategic transformation goals. Exposure to high-impact projects across multiple verticals. Opportunity to lead quality across both transactional and transformational dimensions. Reach us – If you think this role is aligned with your career, kindly write me an email along with your updated CV on abhishek.pushkar@crescendogroup.in for a confidential discussion on the role. Disclaimer – Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note – We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Scammers can misuse Crescendo Global’s name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert! Profile Keywords – Crescendo Global, business transformation, quality improvement, process transformation, shipping, logistics, customer experience, customer satisfaction, CSAT, voice of customer, VOC, strategic initiatives

IT Application Support Analyst - 6+Years - Mumbai/Bengaluru We are looking for an experienced IT Application Support Analyst with a background in analytics to join our team. If you are passionate about data and technology and have a keen eye for problem-solving, this opportunity is for you. Location : Mumbai/Bengaluru Your Future Employer : You will join a leading organization in the analytics domain, committed to fostering a diverse and inclusive workplace. Responsibilities Provide support for various IT applications with a focus on analytics Troubleshoot and resolve technical issues to ensure optimal performance Collaborate with cross-functional teams to identify and implement solutions Contribute to the enhancement and optimization of existing applications Requirements Bachelor's degree in Computer Science, Information Technology, or a related field 6+ years of experience in IT application support with a focus on analytics Proficiency in troubleshooting and resolving technical issues Strong understanding of data analytics principles and tools Excellent communication and interpersonal skills What's in it for you Opportunity to work in a dynamic and collaborative environment Competitive compensation package Professional development and growth opportunities Reach us: I f you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile aayushi.goyal@crescendogroup.in Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Scammers can misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert! Profile keywords: IT Application Support, Analytics, Troubleshooting, Data Analytics, Information Technology, Communication Skills, MS SQL, DBA, Linux, ITIL, Windows Server, JIRA

Summary We are looking for an experienced Digital Content Writer to create engaging website content for a leading company in Bangalore. The ideal candidate should have 5+ years of creative writing experience , including 2+ years in website content writing . You should be skilled in writing both long-form and short-form content , with experience in proofreading & editing . Experience with B2B international clients , especially in Insurance & BFSI , is preferred. A good understanding of UI/UX principles and proficiency in Google Analytics and Semrush for content optimization is required. Location: Bangalore Your Future Employer Our client is a renowned company known for its commitment to diversity and inclusion. They offer a collaborative and innovative work environment, with a focus on professional development and growth opportunities. Responsibilities Collaborate with cross-functional teams to develop compelling website content Create and optimize content for UI/UX design, ensuring a seamless and visually appealing user experience Incorporate graphic design elements to enhance the overall visual appeal of the website Conduct research to stay updated on industry trends and best practices for digital content creation Requirements 5+ years of experience in content writing, with a focus on website content Proficiency in UI/UX design principles and tools Strong graphic design skills with a keen eye for visual aesthetics Excellent communication and collaboration abilities A keen interest in staying updated with the latest digital content trends What's in it for you As a Digital Content Writer, you'll have the opportunity to work with a dynamic team and contribute to the enhancement of the company's online presence. You'll be able to showcase your creative skills and make a meaningful impact in a highly collaborative environment. Reach us If you feel this opportunity is well-aligned with your career progression plans, please feel free to reach me with your updated profile at hrishikesh.narayan@crescendogroup.in . Disclaimer Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Profile keywords Digital Content Writer, Website Content Writing, Creative Writing, Long-form Content, Short-form Content, Proofreading, Editing, B2B Content Writing, International Clients, Insurance Content Writing, BFSI Content Writing, UI/UX Content Strategy, Content Optimization, Google Analytics, Semrush, Content Performance Analysis.

Senior Manager - Operations - Issuance - Insurance Sector - 10+ Years Gurgaon Location - Gurgaon We are looking for a dynamic Senior Manager - Operations to lead end-to-end issuance/fulfillment of new business across life insurance operations. This role is ideal for professionals with strong expertise in WIP management, stakeholder engagement, data reporting, and process improvements. You'll play a pivotal role in ensuring business continuity through operational excellence and team leadership. Your Future Employer - One of Indias leading life insurance companies known for its customer-centric approach, digital innovations, and strong bancassurance partnerships. Join a team committed to delivering service excellence and driving transformational change. Responsibilities - Lead end-to-end issuance & WIP management across new business operations. Drive operational efficiencies by clearing field WIP daily and achieving issuance SLAs (M0 92%, M2 94%). Facilitate regular governance calls with hub teams and distribution leaders. Deliver customized reports, dashboards , and presentations for internal stakeholders and CXO-level reviews. Ensure strict adherence to compliance guidelines (IRDAI) and update SOPs regularly. Execute strategic initiatives and lead at least one Green/Black Belt project annually. Identify process improvement opportunities through benchmarking and implement cross-functional solutions. Support and develop a team of 34 members, ensuring low attrition and high efficiency. Requirements - Graduate/Postgraduate in Management 10+ years of experience , with 5+ years in Banca operations/relationship management Strong understanding of bancassurance operations model Proficiency in data analytics, report automation, and MIS generation Excellent communication, stakeholder management, and presentation skills Familiarity with compliance protocols preferred Strong team leadership and customer-centric mindset What is in it for you - Opportunity to lead critical strategic initiatives within a growing operations team Exposure to CXO-level reporting and governance Work with cross-functional teams to transform fulfillment processes Contribute to the continuous improvement and process innovation roadmap Competitive compensation and fast-track leadership development opportunities Profile Keywords: Crescendo Global, Jobs in Gurgaon, Senior Manager Jobs, Insurance Operations Jobs, Bancassurance Jobs, Life Insurance Jobs, WIP Management Jobs, Compliance Reporting Jobs, Fulfillment Strategy Jobs, Team Leader Insurance Jobs, IRDAI Compliance Jobs, Reporting & Analytics Jobs, Issuance Operations Jobs, Green Belt Project Jobs, SOP Management Jobs.

6-Month Contract Role - Immediate Joiners are preferred Are you a procurement professional with expertise in Indirect Procurement and Marketing Category Management ? Step into a high-impact role as a Procurement Analyst , supporting sourcing, supplier management, contract negotiation, procurement analytics, category strategy and cost optimization for a global client. Location- Mumbai Your Future Employer: A globally respected business advisory firm empowering clients across industries with data-driven strategies and transformative solutions Responsibilities: 1. Managing end-to-end indirect sourcing activities across marketing services (advertising, media, PR, events). 2. Driving supplier evaluations, RFx events, and contract negotiations with creative and media agencies. 3. Building and maintaining strong vendor relationships to ensure delivery excellence. 4. Performing spend analysis, cost benchmarking, and procurement analytics. 5. Ensuring compliance with sourcing policies and optimizing category management practices. Requirements: 1. 3-6 years of experience in indirect procurement (preferably in marketing or IT category). Requires hands-on sourcing expertise in advertising, media buying, PR, digital marketing, event services, and creative agencies. 2. Strong knowledge of category management and vendor sourcing strategies. 3. Proficient in SAP Ariba, Coupa, or Jaggaer. 4. Excellent negotiation, stakeholder engagement, and data analysis skills. 5. Comfortable working in a fast-paced, cross-functional environment. Whats in it for you? Contribute to a global sourcing initiative, work with top industry professionals, and build specialized skills in indirect marketing procurement all in a collaborative, learning-focused setting. Reach Us: If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at vanika.arora@crescendogroup.in for a confidential discussion on role.

We are seeking a dynamic HR professional (Talent Acquisition) to join our team as a Senior HR Executive, focusing on lateral and corporate hiring, talent acquisition, and employee engagement within the FMCG industry. This role offers an exciting opportunity to contribute to the growth and success of a leading organization in the beauty and personal care sector. Location- Mumbai Your Future Employer: Top player in the beauty and personal care sector, known for pioneering products that meet varied customer needs. Responsibilities: Talent Acquisition: Sourcing and recruiting top-tier talent for mid to senior-level positions through various channels, including employee referrals, job portals, and professional networks. Onboarding & Induction: Coordinating and facilitating the onboarding process, ensuring new hires are effectively integrated into the organization. Employee Engagement: Developing and implementing initiatives to enhance employee satisfaction and retention, fostering a positive work environment. Performance Management: Supporting the performance appraisal process, assisting in setting objectives, and providing feedback to employees. Compliance & Reporting: Ensuring adherence to labor laws and company policies, maintaining accurate HR records and reports. Requirements: 1. Education: Full-time MBA from a reputable B-School. 2. Experience: 2.5+ years, with at least 1 year in a full-fledged Talent Acquisition role. 3. Skills: Innovative thinking, strong FMCG business acumen, analytical ability for data-based decision-making. Whats in it for you? Exposure to a global HR environment with a diverse workforce. Competitive compensation and benefits package. Chance to contribute to the growth and success of leading beauty brands. Reach Us: If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at vanika.arora@crescendogroup.in for a confidential discussion on role.

Immediate Joiners Preferred We're looking for a tech-savvy Consultant experienced in iLevel software , has experience in building/ editing templates for ingestion, data connections, data items (calculated & static) and portal pages , to join a fast-paced team focused on finance and accounts transformation. This is an exciting opportunity for someone who thrives on problem-solving, collaboration, and driving digital efficiencies. Location: Remote Your Future Employer: A global, innovation-driven business solutions provider Responsibilities: 1. Creating dynamic iLevel templates, reports, charts, and graphs for recurring use 2. Enhancing and testing the iLevel Data Model to meet client-specific reporting needs 3. Validating financial models and resolving data/formula breaks efficiently 4. Extracting and formatting data in Excel for recurring portfolio monitoring tasks 5. Collaborating with stakeholders to independently manage multiple iLevel implementation projects Requirements: Minimum 2 years of experience with iLevel software and advanced Excel skills Proficiency in creating iGets and templates for data extraction Exposure to Python, Tableau, and Monday.com is a plus Educational background: B.Com / M.Com / MBA Strong analytical mindset, team player attitude, and proactive communication skills What's in It for You: Competitive compensation and benefits. A chance to work with a global leader and fast-track your career growth through continuous upskilling and innovation-driven projects. Chance to actively contribute to a positive and inclusive team culture. Be part of a fast-growing organization. Reach Us: If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at vanika.arora@crescendogroup.in for a confidential discussion on role.