Job
Description
The main purpose of the Credit Controller role is to handle the collections activities of large commercial accounts with outstanding invoices. You will be responsible for initiating contact with customers to collect cash on unpaid invoices, building trust and confidence with customers, and acting as their advocate when issues are raised. Your role will involve meeting defined key performance targets, ensuring adherence to departmental policies and processes, and liaising with internal and external individuals to resolve billing disputes and queries. Additionally, you will form relationships with key collaborators in Finance, Sales, and Operations, take ownership of actions from debt and provision meetings, and identify accounts that require special attention to resolve issues effectively. To qualify for this role, you must have excellent ability to speak and write in English, be highly motivated and task-oriented to work independently in a fast-paced environment. Proven customer service experience, ideally working with large international clients, is desired along with demonstrated success in handling accounts receivable and resolving billing issues. You should be able to work under pressure, driven to achieve targets, possess excellent interpersonal skills with high attention to detail, and have the ability to set and handle multiple priorities. Knowledge of Microsoft Office with strong skills in Excel is required, and having 2-4 years of experience in accounts receivable or a related field is preferred. A Bachelor's degree or equivalent experience in finance, accounting, or a related field is necessary, with financial services proven experience being desirable. Knowledge of the German language (Read, Write, Speak) would be an added advantage. Working with LSEG, a leading global financial markets infrastructure and data provider, means being part of an organisation focused on driving financial stability, empowering economies, and enabling sustainable growth. The company's values of Integrity, Partnership, Excellence, and Change guide decision-making and everyday actions, fostering a collaborative and creative culture where new ideas are encouraged and sustainability is a commitment across the global business. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives. Please take a moment to read the privacy notice carefully, as it describes the personal information that LSEG may hold about you, how it is used, your rights, and how to contact the company as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.,
