Credit Control | Pharmaceutical Company | Contractual

Job Description

Key Responsibilities: Accounts Receivable Management: Monitor and manage the accounts receivable ledger, ensuring timely collection of outstanding invoices. Review and reconcile customer accounts to ensure accuracy and completeness. Identify and address discrepancies in customer accounts promptly. Collections: Contact customers via phone, email, and mail to follow up on overdue payments. Develop and implement effective collection strategies to reduce outstanding debts. Negotiate payment plans and settlements with customers, as needed. Customer Relations: Build and maintain positive relationships with customers, addressing any concerns or issues related to billing and payments. Provide excellent customer service by responding to inquiries and resolving disputes in a professional and timely manner. Reporting and Analysis: Prepare regular reports on accounts receivable status, collection activities, and aging analysis. Analyze trends and provide insights to management to improve the credit control process. Compliance and Documentation: Ensure compliance with company policies, industry regulations, and legal requirements related to credit control and collections. Maintain accurate and up-to-date records of all collection activities and customer communications. Qualifications: Proven experience (3+ years) in credit control, accounts receivable, or collections, preferably in the pharmaceutical or healthcare industry. Strong understanding of credit management principles and practices. Excellent communication and interpersonal skills. Proficiency in using accounting software and MS Office applications, particularly Excel. Detail-oriented with strong analytical and problem-solving abilities. Ability to work independently and as part of a team in a fast-paced environment. Knowledge of industry regulations and compliance standards related to credit control and collections.