Credit & Collections Analyst 1

• Interacting with US clients and helping them understand their invoices.
• Handling Top customer's (US based clients) billing related queries.
• Reduction in Ageing & Invoice Printing
• Basic Understanding of Order documents/Purchase Order/ Quote
• Responsible for Invoicing, Accounts receivable, Order Re-billing, Credit memos and handling customer satisfaction issues.
• Identification of right Point of Contact
• Combine resourcefulness and problem solving with good analytical skills of order management
• Hardworking and adaptable to changing requirements and to consistently deliver improved research and production results.
• Team player who is dedicated to quality with continuous improvement and bottom-line objectives. Create separate points
• To be competent and successful forerunner in this competitive environment - achieved through involvement, perseverance and commitment.
• Maintained Productivity always at the given targets.

• Commerce graduate or equivalent with 3 to 5 years of experience in same role or in Accounting/Finance
• Working knowledge of MS Office and databases
• Excellent communication skills (written and oral)
• Knowledge of billing procedures and collection techniques (e.g. skip tracing)
• Flexibility to work in Shifts

• Change Agility - Driving and responding to change
• Collaboration - Leveraging the combined strength of Oracle
• Communicating for Impact -Communicating openly and effectively to influence others
• Competitive Edge -Driving competitiveness and innovation
• Inspirational Leadership -Inspiring others through your example
• Mastering Complexity - Making timely business decisions with sound judgement
• Performance Drive & Execution -Leading by example to deliver business results

Career Level - IC1

You will assist in the collection, management, and resolution of outstanding invoices from past due accounts.Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Prepares collection reports, duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Strong attention to detail. Excellent written, verbal, interpersonal, and analytical communication skills. BA/BS degree in Accounting or Finance preferred.Qualifications displayed in the job posting.

Career Level - IC1

Career Level - IC2