Credit & Collection Officer

Key Responsibilities:

• Assess and evaluate customer credit applications and set credit limits as per company policy.
• Monitor accounts receivable and ensure timely collection of payments.
• Follow up with clients via calls, emails, and official correspondence regarding overdue accounts.
• Negotiate and resolve payment delays or disputes in a professional manner.
• Maintain accurate records of collections and customer interactions.
• Prepare daily, weekly, and monthly reports on outstanding receivables and collection status.
• Collaborate with the sales and finance team to mitigate credit risks.
• Escalate delinquent accounts for legal or recovery action if required.
• Ensure compliance with company credit policies and financial regulations.

Qualifications & Skills:

• Bachelor’s degree in Commerce, Finance, Accounting, or related field.
• 2–4 years of experience in credit control, accounts receivable, or collections.
• Strong knowledge of credit management and collection procedures.
• Proficiency in MS Excel (Pivot Tables, VLOOKUP, MIS reporting) and accounting software (Tally, SAP, QuickBooks, or similar).
• Excellent communication, email drafting, and negotiation skills.
• Detail-oriented, organized, and able to work under pressure to meet deadlines.

Key Competencies:

• Credit Risk Analysis
• Customer Relationship Management
• Payment Follow-up & Negotiation
• Problem Solving & Conflict Resolution
• Reporting & Documentation

Job Types: Full-time, Permanent

Pay: ₹15,396.92 - ₹40,188.82 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person