Credit Balance ( Refunds ) - Night Shift ( Calling Exp )

Omega Healthcare

1 - 5 years

2 - 5 Lacs

bengaluru

Posted:None| Platform:

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Skills Required

refunds credit balance revenue cycle management rcm medical billing

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Work from Office

Job Type

Full Time

Job Description

ob highlights

Shift: Night Shift (US Time Zones) . Job Summary: We are seeking a skilled Credit Balance Specialist to manage and resolve credit balances and overpayments in the US Healthcare Revenue Cycle Management (RCM) process
Required Skills: . Strong understanding of US healthcare RCM,especially credit balance and refund processes.
Experience: 1-4 Years

Experience:

Job Summary:

We are seeking a skilled Credit Balance Specialist to manage and resolve credit balances and overpayments in the US Healthcare Revenue Cycle Management (RCM) process. The ideal candidate should have strong analytical skills and a good understanding of payer rules and billing practices to ensure accurate resolution of patient and payer credits.
Key Responsibilities:Analyze patient and payer accounts with credit balances.
Investigate and resolve overpayments, duplicate payments, and incorrect postings.
Initiate refund requests or adjustments as per company policy and payer guidelines.
Coordinate with billing, AR, and payment posting teams to ensure accurate resolution.
Respond to refund audits and payer requests for documentation.
Maintain detailed and accurate account notes and audit trails.
Ensure compliance with HIPAA and RCM best practices.
Required Skills:
Strong understanding of US healthcare RCM, especially credit balance and refund processes.
Knowledge of payer regulations, billing guidelines, and healthcare terminology.
Familiarity with EOBs, remittance advice, and denial codes.
Excellent analytical and problem-solving skills.
Experience working with billing software (e.g., Epic).
Good communication and documentation skills.

Interested candidates share your cv to 8762650131

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