Corporate Controller

As a Hotel Operations Specialist at our Corporate office in New Delhi, you will play a crucial role in ensuring a seamless booking experience for our corporate clients. Your attention to detail and dedication to customer service will be key in providing top-notch service. Your primary responsibilities will include handling reservation inquiries through various channels such as phone, email, and in-person interactions. You will assist corporate clients in booking accommodations that align with their preferences and requirements. Providing accurate information on availability, rates, and hotel facilities will be essential in delivering exceptional service. Efficiently processing reservations in our system, communicating reservation details and confirmations, as well as addressing and resolving any issues or special requests promptly are vital aspects of this role. To excel in this position, you should hold a Bachelor's or higher degree in Hospitality Management or a related field. A minimum of 1 year of relevant experience is required. Strong communication, time-management, and leadership skills are necessary for success in this role. Experience in handling OTA platforms and the willingness to work in rotational shifts are also important qualifications for this position. If you are a detail-oriented individual with a passion for providing excellent customer service, we invite you to join our dynamic team as a Hotel Operations Specialist.,