Contractor- Product Support Intern

Veradigm

Veradigm is here to transform health, insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life.

For more information, please explore www.veradigm.com.

The primary purpose of this role is to:

• Provide product support to customers via telephone and is required to be on ACD (Automatic Call Distribution) calls for the entire shift.
• Application/Infrastructure/Database monitoring.
• Assess the nature of product or service issues and resolve support problems

Qualifications:

• Graduates (BCA, BSc or similar education with computer background) from any field with basic technical and probing skills.

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

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