Contract Coordinator

Job Description

Responsibilities: Analysis of service contracts and process implementation Responsible for Contract creation, contract maintenance, billing plan amendments, contract extension of all new and renewal contracts in SAP & Salesforce Creation and Maintenance of master data in SAP, Salesforce and related tools. Periodical billing of contractual fees, ensuring accuracy and compliance with contract terms Perform indexation calculations to adjust contract prices based on economic indices and inflation rates Conduct thorough financial analysis to ensure accurate billing & settlements. Address and resolve any financial discrepancies or disputes related to contract billing and indexation calculations. Maintain detailed records of all billing and indexation activities, ensuring proper documentation and audit trails. Communication with internal stakeholders (e.g. Customer Service Managers, Sales Managers, Finance) and coordination of problem solving between various stakeholders Qualifications: Graduate or Post-graduate degree in Commerce or Finance with minimum 7-8 years working experience Fluent in English and communicative German Experience in Corporate business administration will be an advantage Proficient in Microsoft Office, particularly Excel. SAP and Salesforce experience a plus Competencies: Strong arithmetic & mathematical skills Proficiency in performing complex calculations Ability to analyze revenue changes and the impact to Service P&L Strong analytical and problem-solving abilities Team oriented and customer focused person Skilled communicator effectively translating complex cases into easy actions Willingness to work in shifts