Posted:3 weeks ago|
Platform:
Work from Office
Full Time
Key Responsibilities: Draft, edit, and maintain top-notch API documentation and developer guides. Collaborate with our engineering and product teams to extract key functionalities for documentation. Ensure all developer documents are up-to-date with the latest software releases. Incorporate code samples, diagrams, and multimedia elements for enhanced clarity. Obtain feedback from internal and external developer communities to refine documentation processes. Help reduce the contact volume by helping customers self-serve their information needs. Collaborate with cross-functional teams to ensure clarity, accuracy, and consistency across all documentation. Stay updated with product changes to ensure all documentation is current. Curate content and develop strategies to provide a unified experience to users. Skills Qualifications and Skills: Minimum four to five years of solid experience as a Technical Writer, specifically focused on developer documentation or API writing. Strong ability to articulate technical specifications and code in an understandable manner. Profound command over English, both written and spoken. Acquaintance with popular developer tools and documentation platforms. Strong analytical skills with the ability to plan, prioritize, and respond to changes quickly based on documented results and metrics.
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