Contact Centre Customer Service Technical - Experienced Professional

5 - 9 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

**Job Description:** As an experienced candidate with a background in engineering, you will be responsible for a variety of tasks related to electrical system engineering and support at Schneider Electric. Your role will involve the following key responsibilities: - Training in buildings management system or electrical distribution system is a plus. - Experience with electrical system engineering, service, fault finding, or commissioning. - Practical knowledge on Power monitoring systems, energy meters, protective relays, circuit breakers, etc. - Knowledge through theory and on-site experience with LV Electrical Power networks. - Experience with SCADA or equivalent systems, Configuration tools, and HMI. - On-site or remote advanced technical support for connectivity/system configuration issues (mandatory). - Knowledge of digital power metering systems, SE Power logic preferred. - SQL database querying and programming. - Technical knowledge around IT networking and computer systems, including MS Server operating system installation and configuration. - Communicating technical concepts to internal or external customers, verbally and in writing. - Attention to detail, self-starter, proactive, keen to learn, good communication skills, and result-oriented. - Working under pressure and with deadlines. - Collaboration with individuals from various technical backgrounds, including consultants, senior professional engineers, energy managers, electricians, IT engineers, account managers, and sales personnel. - Working across borders inside a global community of experts, involving online tools and expertise repository. **Qualifications Required:** To thrive in this role, you should possess the following qualifications and experiences: - Bachelors or Masters degree in engineering or equivalent from a recognized university. - Training in buildings management system or electrical distribution system is a plus. - Experience with electrical system engineering, service, fault finding, or commissioning. - Practical knowledge on Power monitoring systems, energy meters, protective relays, circuit breakers, etc. - Knowledge through theory and on-site experience with LV Electrical Power networks. - Experience with SCADA or equivalent systems, Configuration tools, and HMI. - Experience in On-site or remote advanced technical support for connectivity/system configuration issues. - Knowledge of digital power metering systems, SE Power logic preferred. - SQL database querying and programming. - Technical knowledge and capability around IT networking and computer systems, including MS Server operating system installation and configuration. - Communicating technical concepts to internal or external customers, both verbally and in writing. **Company Details:** In your role at Schneider Electric, you will be part of a global company with a strong commitment to sustainability and inclusive practices. Schneider Electric aims to create a culture that values diversity and inclusion, providing equitable opportunities for all employees. The company upholds the highest standards of ethics, compliance, safety, sustainability, quality, and cybersecurity, ensuring that all stakeholders are treated respectfully and in good faith. Schneider Electric is dedicated to turning sustainability ambitions into actions, contributing to a more resilient, efficient, and sustainable world.,

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Schneider Electric logo
Schneider Electric

Automation Machinery Manufacturing

Rueil Malmaison Paris