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Consultant Specialist

8 - 10 years

22 - 27 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Some careers shine brighter than others.
If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

In this role, you will:
Drive the business value outcomes through deliverables from the PODs and Own and manage Incidents, Problem records and Change management, per HSBC ITIL standards.
2. Work with engineering to improve the alerting and monitoring mechanism for early detection of incidents.
Ensure that crisis is managed well with periodic updates to business and stakeholders. Understanding changing stakeholder expectations and fulfill them.
Work closely with the Engineering / product team to ensure automation of the Production processes. Promote Site Reliability Engineering culture.
Leadership skills needed to lead technical improvements in the systems, negotiation with the stakeholders for bringing the best business demand outcomes. Bring effective collaboration among various IT teams for superior production performance.






Requirements



To be successful in this role, you should meet the following requirements:
Strong judgmental skills to identify and resolve problems whilst maintaining service performance budgets, time scales and quality of output. Very good analysis and trouble shooting skills.
A high level of communication and coordination skills is required as the role needs to interact with various external and internal stakeholders on a day-to-day basis. Ability to work with senior stakeholders and various global technical and business parties and drive all the technical and business discussions. Ability to prioritize and work independently within a diverse team environment.
About 8-10 years of IT experience with UNIX, SQL, Big Data, Hadoop, Spark, HIVE as primary skill set. Sound knowledge on scheduling tools like Juniper, Airflow and Control-M.
4. Strong influencing and negotiation skills with excellent interpersonal skills, including verbal and written communication skills.
Ability to manage in a crisis and to make good and timely decisions in tough situations.
Demonstrate ability to handle multi-task, to work independently and collaboratively with local, regional, and global teams.
Knowledge or experience in project management is desirable.
Open to work in shifts / non-regular hours / weekends as per business requirements.












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Hsbc
Hsbc

Financial Services

London

235,000 Employees

917 Jobs

    Key People

  • Noel Quinn

    Group Chief Executive Officer
  • Ewan McIIroy

    Chief Financial Officer

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