Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

General Manager Services (for Premium Senior Living Communities) Vedaanta Senior Living

10.0 - 12.0 years

0 - 0 Lacs

Chennai, Coimbatore, Bengaluru

Work from Office

Job vacancy in VEDAANTA SENIOR LIVING PVT LTD website: http://www.vedaanta.com Brief about the organization Vedaanta Senior Living is a specialist senior care company run by successful professionals who have grown India’s largest chain and brand in senior care housing. Founded in 2015, Vedaanta's vision is to provide superior care and comfort at an affordable cost to seniors. From a modest beginning in 2015, Vedaanta has become one of the fastest-growing companies in the senior living sector within 10 years, with more than 10 communities. Our central objective at Vedaanta is to create hassle-free lifestyle solutions for the elderly by developing senior-friendly retirement communities and facilitating essential, emergency, basic, comfort, lifestyle, and advisory services so that seniors can retire to begin life! Job Title: General Manager – Services (for Premium Senior Living Communities) Reports to: Director Location: Karnataka, Tamil Nadu and Kerala (Includes travel to communities in Bangalore, Chennai, Coimbatore, Kochi, and Hosur, as well as any new communities that may be added) Experience Required: 10+ years in hospitality, facility management, or community operations, preferably in senior living or premium residential sectors. Position Overview: The General Manager – Services is responsible for ensuring the consistent delivery of high-quality services across all Vedaanta Senior Living Communities. This is a leadership role that involves frequent travel, operational excellence, training, audits, and ensuring resident satisfaction across locations. Key Responsibilities 1. Operations & Service Quality Oversee day-to-day services across all communities (Housekeeping, F&B, Security, Maintenance, Wellness, Emergency Response, Caretaker Services). Conduct regular audits to ensure compliance with SOPs and service excellence benchmarks. Ensure each community delivers seamless services tailored to senior citizens’ needs. 2. Resident Experience & Engagement Monitor resident satisfaction levels through direct interaction, feedback mechanisms, and corrective action plans. Collaborate with resident managers to enhance daily engagement and well-being programs. 3. Team Management & Training Lead, train, and support site-level service teams to maintain consistency and quality. Develop capability of on-site teams through structured training and mentoring. Promote a culture of empathy, hospitality, and professionalism. 4.Process & Compliance Implement and monitor standard operating procedures (SOPs) across all communities. Ensure statutory compliance in health, safety, and service operations. Drive hygiene and safety protocols especially relevant to elderly care. 5. Continuous Improvement & Reporting Identify service improvement opportunities based on resident feedback and internal evaluations. Present periodic reports to the Director on service performance, challenges, and action taken. Core Competence: Education: Graduate/Postgraduate in Hospitality Management/ Facility Management / Healthcare or related field. Experience: 10+ years in hospitality, facility management, or community operations, preferably in senior living or premium residential sectors. Strong understanding of elderly care needs, service customization, and emotional intelligence. Willingness to travel frequently and be hands-on at the community level. Strong leadership, communication, and interpersonal skills. Preferred Traits Empathy and sensitivity to the needs of seniors. Process-oriented and quality-driven. Energetic, proactive, and responsive. Fluent in English; knowledge of regional languages is an added advantage.

Posted 14 hours ago

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