Community and reception lead

Job Title: Community & Reception Lead

About Us:
We’re a coworking space in Gurgaon dedicated to building vibrant, inclusive communities. The front desk isn’t just a desk — it’s the heart of our member experience. We want someone who takes ownership of that space, elevates how members feel, and helps make every day better.

Key Responsibilities:

• Be “the face” of our community: greet members, visitors, and clients with warmth and professionalism
• Run day-to-day reception operations: check-ins, check-outs, answering calls and emails
• Manage meeting/board room bookings, ensure smooth setup and readiness
• Resolve routine issues or escalate to operations team when needed
• Keep the lobby & reception area clean, organized, and welcoming
• Assist with organizing and executing member events and onsite programs
• Contribute ideas & small improvements to enhance member experience and workspace culture

Requirements / Qualifications:

• Strong command of English; excellent communication & customer service skills
• Warm, approachable demeanor; high attention to detail
• Presentable, professional appearance
• Basic computer literacy: Microsoft Office, email, calendars etc.
• Education: Diploma / Bachelor’s degree in Hotel Management or a related field
• Prior experience in reception, hospitality, or any customer-facing role preferred
• Ability to prioritize tasks, adapt quickly, and work in a dynamic environment

Salary & Location:

• CTC: Up to ₹50,000/month
• Location: Gurgaon
• Industry: Coworking / Shared Workspaces

Other Info:

• This role is for males
• Full-time, in-person role
• Opportunities for growth and skill development in community management & operations

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person