Communications Manager, EDO and MI

Job Description

Key Roles & Responsibilities You will: Help execute internal communications that align with EDOs internal messaging and tone, ensuring that all communications reflect business and cultural priorities while maintaining consistency with the broader enterprise messaging. Engage in extensive writing as one of the key writers on our team, drafting communications on behalf of our leaders, writing compelling stories and recaps for our intranet, editing our monthly newsletter, and helping execute communication plans for key initiatives and significant internal milestones. Plan and prepare effective, thoughtful, and engaging communications that educate, inform, connect, and inspire colleagues across the organization. Leverage creativity to experiment with innovative tools, channels, and approaches to better connect and communicate with internal teams. Train and learn to effectively utilize the S&P Capital IQ platform to help expand our media access to this essential tool globally. Occasionally interface with media representatives to assist with data queries, providing timely and accurate information as needed. Operate various tools, including Workshop, Microsoft Forms, Canva, and GenAI tools, to enhance our communications processes and improve efficiency. Collaborate with fellow team members and senior stakeholders to develop comprehensive internal communications plans, organize fireside chats, roundtables, FAQs, and key messaging initiatives. Be comfortable working within a matrixed environment and be willing to pitch in and provide support when needed for other team members. Support the creation of internal content, including executive messages for senior stakeholders, and advise on key internal messaging such as town hall agendas, scripts, and intranet postings. Functional and Business Knowledge: This role will evolve rapidly based on business needs, so the ideal candidate must be comfortable with change and adept at working in a highly matrixed organization with multiple stakeholders. The ideal candidate will be expected to: Work with a global mindset, demonstrating an understanding and sensitivity to geographic and cultural differences. Be a proactive team player capable of taking broad concepts and minimal direction to create dynamic and engaging communications plans. Exhibit agility, collaboration, transparency, and a presumption of positive intent across the team and with internal stakeholders. Upskill yourself in non-traditional communications knowledge, including mastering the S&P Capital IQ Pro platform to enhance journalist access to our flagship product and have broad understanding of global market news. Understand the global financial markets, along with a willingness to learn and comprehend the S&P Global Market Intelligence business, will be essential for success in this role. Demonstrate excellent communication skills, both written and oral, coupled with strong relationship-building abilities, are a must. You should be capable of communicating with senior stakeholders in a respectful and thoughtful manner, and you should not shy away from challenges. Work within a team across multiple time zones and under tight deadlines. Follow directions, escalate challenges, and producing finished projects that meet or exceed expectations will be crucial. Think outside the box when determining the best channels for various types of messaging, maintaining a keen eye for developing new channels as required. Prioritize tasks effectively and work under tight deadlines is essential. Qualifications: A Bachelors degree in Communications, Public Relations, Journalism, or a related field is required. A minimum of 4 years of experience in communications is preferred, with a strong preference for experience in financial services, data analytics, or technology. The ideal candidate will be a proactive and efficient self-starter who can operate autonomously, serving as the sole divisional communications team representative in the city. You should continuously surface and bring new communications ideas to the table. Strong written and verbal communication skills are essential, with the ability to craft clear and compelling messages for diverse external audiences. Experience working within a team across multiple time zones and under tight deadlines is necessary. You must demonstrate the ability to follow directions, escalate challenges, and produce finished projects that meet or exceed expectations. Out-of-the-box thinking is required for determining the best communication channels for various messaging needs, along with a keen eye for developing new channels as necessary. You should possess the ability to prioritize tasks effectively and work under tight deadlines. Basic graphic design knowledge is preferred. Proficiency in the Microsoft Office suite is a must. A willingness to learn and rapidly expand your role is required. Familiarity with basic CMS and social media platforms is a plus. Knowledge of S&P Capital IQ Pro is also advantageous. Can work from 11am-8pm IST as their primary shift. Your flexibility in terms of schedule will also be needed. Can work in Hybrid Setup