Communication Manager

Job Title: Communication Manager

Department: Corporate Communications / Marketing

Job Summary

The Communication Manager will lead and execute internal and external communication strategies to enhance the companys brand reputation, ensure clear messaging, and maintain trust with patients, healthcare professionals, regulators, and employees.

Key Responsibilities

Internal Communication

Develop and manage internal communication strategies for employees and leadership

Draft internal announcements, newsletters, emails, and leadership messages

Support change management, policy updates, and organizational initiatives

External Communication

Manage corporate messaging across media, website, and social channels

Coordinate press releases, media relations, and public statements

Act as a point of contact for media inquiries

Brand & Content Management

Ensure consistency of brand voice across all communication platforms

Oversee content creation: articles, blogs, brochures, patient education materials

Collaborate with marketing and digital teams for campaigns

Ensure all communication complies with healthcare regulations and ethical standards

Coordinate with legal and compliance teams for approvals

Handle sensitive healthcare-related information responsibly

Crisis & Reputation Management

Develop crisis communication plans (medical incidents, regulatory issues, public concerns)

Support leadership during emergencies and reputational risks

Monitor public sentiment and media coverage

Stakeholder Communication

Manage communication with hospitals, doctors, partners, vendors, and regulators

Support CSR initiatives and community outreach programs

Qualifications & Skills

Education

Bachelor’s or Master’s degree in Communications, Public Relations, Journalism, Marketing, or Healthcare Management

Experience

5–8 years of experience in corporate communications, preferably in healthcare, pharma, or life sciences

Experience handling media relations and crisis communication

Skills

Excellent written and verbal communication skills

Strong understanding of healthcare terminology and regulations

Strategic thinking and stakeholder management

Ability to handle sensitive information with confidentiality

Proficiency in MS Office, content management systems, and social media tools

Key Competencies

Strategic communication planning

Crisis management

Regulatory compliance awareness

Stakeholder engagement

Leadership and collaboration