Communication Manager

Client Servicing Executive (Field-Based - Bihar Region) Roles and Responsibilities:

• Client Visits & Relationship Management:
• Regularly visit client offices across Bihar to build and maintain strong professional relationships.
• Understand client requirements and provide customized solutions.
• Act as the key point of contact between the company and existing/prospective clients.
• Business Generation:
• Identify new business opportunities through market research, referrals, and field networking.
• Convert leads into sales through personal meetings and presentations.
• Meet or exceed monthly and quarterly business targets.
• Proposal & Follow-Ups:
• Prepare and present proposals, quotations, and product/service information.
• Follow up on pending deals and client communications to ensure closure.
• Market Mapping & Analysis:
• Monitor competitor activities and gather market intelligence.
• Identify trends, demands, and new business sectors for expansion.
• Reporting & Documentation:
• Maintain detailed records of visits, client feedback, and sales status.
• Submit daily/weekly reports to the reporting manager with visit outcomes and action plans.
• Coordination with Internal Teams:
• Work closely with the sales, marketing, and operations teams to fulfill client requirements.
• Coordinate for timely delivery of services/products.
• Travel Planning & Scheduling:
• Plan and manage travel across multiple districts and cities within Bihar.
• Optimize meeting schedules for maximum coverage and efficiency.
• Client Servicing:
• Ensure a high level of client satisfaction through prompt issue resolution and consistent follow-up.
• Gather feedback for service improvement and communicate it to the relevant teams.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person