Collections Manager

As a Receivables Manager, your role involves managing and delivering portfolio indicators such as 30 plus delinquency, NPA management, and recoveries. You will be responsible for monitoring bucket wise resolutions, bucket inventory management, and collection efficiencies. It is essential to maximize recoveries through settlements, repossessions, and fee income on matured and delinquent accounts. Timely agency allocation and process management are key aspects of your responsibilities. You must ensure judicious agency empanelment post market checks/feedbacks and submit agency process tracker within deadlines. Maintaining yard management for repossessed assets, repossessing kits as per guidelines, and adhering to asset secure/repossession guidelines are crucial tasks. Additionally, monitoring HHT usage/updations, closing CRMs within TAT, and providing regular portfolio feedback to stakeholders are part of your duties. Highlighting overall business environment/customer specific issues, negative areas/profiles, and educating customers on digital payments are essential for maximizing digital payments penetration. Building healthy relationships, sharing best practices, and taking personal initiatives for portfolio control and customer response are encouraged. Time management and attending training programs for personal development are also important. Key Responsibilities: - Manage and deliver portfolio indicators such as 30 plus delinquency, NPA management, and recoveries - Monitor bucket wise resolutions, bucket inventory management, and collection efficiencies - Maximize recoveries through settlements, repossessions, and fee income on matured and delinquent accounts - Ensure timely agency allocation and process management - Maintain yard management for repossessed assets and repossessing kits as per guidelines - Adhere to asset secure/repossession guidelines - Monitor HHT usage/updations and close CRMs within TAT - Provide regular portfolio feedback to stakeholders - Highlight overall business environment/customer specific issues and negative areas/profiles - Educate customers on digital payments to maximize digital payments penetration - Build healthy working relationships, share best practices, and take personal initiatives for portfolio control and customer response - Manage time effectively and attend training programs for personal development Qualifications Required: - Collections & Process Knowledge - Communication skills - Knowledge of Competition & Current trends in the financial industry Please note that the job description provided does not include any additional details about the company. As a Receivables Manager, your role involves managing and delivering portfolio indicators such as 30 plus delinquency, NPA management, and recoveries. You will be responsible for monitoring bucket wise resolutions, bucket inventory management, and collection efficiencies. It is essential to maximize recoveries through settlements, repossessions, and fee income on matured and delinquent accounts. Timely agency allocation and process management are key aspects of your responsibilities. You must ensure judicious agency empanelment post market checks/feedbacks and submit agency process tracker within deadlines. Maintaining yard management for repossessed assets, repossessing kits as per guidelines, and adhering to asset secure/repossession guidelines are crucial tasks. Additionally, monitoring HHT usage/updations, closing CRMs within TAT, and providing regular portfolio feedback to stakeholders are part of your duties. Highlighting overall business environment/customer specific issues, negative areas/profiles, and educating customers on digital payments are essential for maximizing digital payments penetration. Building healthy relationships, sharing best practices, and taking personal initiatives for portfolio control and customer response are encouraged. Time management and attending training programs for personal development are also important. Key Responsibilities: - Manage and deliver portfolio indicators such as 30 plus delinquency, NPA management, and recoveries - Monitor bucket wise resolutions, bucket inventory management, and collection efficiencies - Maximize recoveries through settlements, repossessions, and fee income on matured and delinquent accounts - Ensure timely agency allocation and process management - Maintain yard management for repossessed assets and repossessing kits as per guidelines - Adhere to asset secure/repossession guidelines - Monitor HHT usage/updations and close CRMs within TAT - Provide regular portfolio feedback to stakeholders - Highlight overall business environment/customer specific issues and negative areas/profiles - Educate customers on digital payments to maximize digital payments penetration - Build healthy working relationships, share best practices, and take personal initiatives for portfolio control and customer response - Manage time effectively and attend training pro