Collections Manager

Position:

SystemsDepartment:

Experience:

Relevant Experience:

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Job Summary

Collections and Payment Applications, Oracle Database, SQL, Business Analysis and Application Support

Key Responsibilities

• Gather, analyze and document business requirements; prepare FRDs, functional specifications and impact analysis.
• Lead the design, development and enhancement of collections and payment applications.
• Support UAT execution, defect tracking and business sign-off.
• Manage API/web service integrations, payment gateways, batch jobs, schedulers and file movements.
• Troubleshoot complex application issues, perform Root Cause Analysis (RCA) and implement corrective actions.
• Coordinate deployments, release management and change implementation across DEV, UAT and PROD environments.
• Optimize code, database queries and system performance; drive automation and process improvements.
• Coordinate with business, operations, vendors and IT teams to ensure timely delivery and issue resolution.
• Manage stakeholders, mentor junior developers and ensure adherence to audit and control requirements.

Mandatory Requirements

• Techno-functional experience in the

  Banking / NBFC / BFSI domain

  .
• Strong understanding of

  Collections and Payment Processes

  , including bucket management, allocation, follow-ups, payments and reversals.
• Hands-on experience with

  Oracle Database and SQL

  .
• Working knowledge of APIs, system integrations and batch processing.
• Strong analytical, troubleshooting, communication and stakeholder management skills.