Collection/Recovery Agent

Job Description

Job Title: Collections/Recovery Agent Location: Sector 1, Noida Experience: 0–3 Years (Candidates from Soft or Hard Recovery preferred) Salary: ₹15,000 – ₹18,000 per month Joining: Immediate Joiners Only Resume To: Sheetal.Kumari@scorchersservices.com About the Role: We are hiring Collections/Recovery Agents to join our growing team in Noida. This role is ideal for individuals with a background in soft recovery (reminder/follow-up calling) or hard recovery (field/legal escalations), or for freshers willing to learn and grow in a performance-driven environment. Key Responsibilities: • Call customers to recover overdue payments on loans and credit products. • Handle both soft recovery (early-stage collections) or hard recovery (escalated or legal cases). • Maintain accurate call records and update CRM tools. • Follow RBI-compliant practices while interacting with customers. • Coordinate with team leads and legal team for high-risk or escalated accounts. • Meet daily/weekly recovery targets and share regular updates. Who Can Apply: • Freshers or professionals with 0–3 year of experience in collections/recovery. • Candidates from BPO, NBFC, Bank recovery, or DRA/non-DRA calling backgrounds. • Exposure to soft recovery (reminder/follow-up calls) or hard recovery (field, legal) processes preferred. • Good communication, negotiation, and follow-up skills. • Comfortable working under targets and pressure. Perks & Benefits: • Training provided for freshers. • Opportunity to work on diversified portfolios. • Incentives based on performance. • Professional growth in the financial domain. To Apply: Send your CV to Sheetal.Kumari@scorchersservices.com Subject Line: Application for Collections/Recovery Agent – Noida