Collection Executives (Intl. Voice)

Attention!! all job seekers!!!

Collection Executives (Intl. Voice)

Job Types: Full-time

Location:

Preferred Candidates:

Charter

Job Responsibilities:

• Manage inbound and outbound collection calls in a timely manner.
• Identify customer’s needs, clarify information, research every issue and provide solutions
• Identify and escalate priority issues, keep records of all conversations and transactions in the database
• Attend client briefings, meetings and trainings

Qualifications & Requirements:

• Strong in English Language communication
• Listening & Negotiation skills to effectively engage with customers
• Ability to multi-task, set priorities and manage work efficiently
• Basic computer Skills and willingness to work in shifts
• 0 – 1 year experience

Salary:

Additional Benefits:

• Cab facility (Pick up and drop) within Cochin city limits
• Health insurance after completion of 1 year service

Applying:

About Charter

Charter is a leading financial services company based in Kochi, India, providing comprehensive financial solutions to clients in Australia, New Zealand, India, and the US. We are committed to delivering exceptional service to our clients and fostering a positive work environment for our employees.