Collection executive

Job Description: Collection Executive

Position: Collection Executive
Department: Accounts / Finance
Reporting To: Collection Manager / Accounts Manager
Location: Ahmedabad

Job Summary:

We are looking for a client-friendly, proactive Collection Executive who can ensure timely collections, maintain strong relationships with clients, and visit client offices as required. The ideal candidate will be kind, approachable, and focused on bringing money into the company on time while representing the organization professionally.

Key Responsibilities:

• Visit client offices and follow up on outstanding payments in a professional and courteous manner.
• Maintain excellent relationships with clients while ensuring timely collection of dues.
• Track overdue accounts and take appropriate follow-up actions via calls, emails, and in-person visits.
• Negotiate payment schedules or settlements when necessary, adhering to company policies.
• Prepare and submit daily/weekly/monthly collection reports.
• Collaborate with sales, accounts, and operations teams to resolve any billing issues.
• Escalate critical collection cases to senior management for intervention.

Required Skills & Competencies:

• Excellent communication, interpersonal, and client-handling skills.
• Friendly, approachable, and professional demeanor.
• Strong negotiation and persuasion abilities.
• Self-motivated, target-driven, and result-oriented.
• Ability to work independently and manage multiple client accounts.
• Willingness to travel to client offices for collections.
• Basic understanding of accounting and billing procedures.

Qualifications & Experience:

• Minimum 2–5 years of experience in collections, accounts receivable, or client follow-up.
• Bachelor’s degree in Commerce, Finance, Business Administration, or related field preferred.
• Prior client-facing experience is an advantage.

Key Performance Indicators (KPIs):

• Timely collection of outstanding payments.
• Reduction in overdue accounts.
• Positive client feedback and relationship maintenance.
• Accuracy of collection records and reporting.

Job Types: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

Application Question(s):

• What is your current salary?
• What is your expected Salary?

Work Location: In person