Collection Executive

Rajavalsam Chitts

Collection Executive - Male/Female.

Location - Kottarakkara.

Key Responsibilities:

• Field Collections:
• Conducting regular visits to clients to collect outstanding payments.
• Following up on overdue invoices and outstanding balances.
• Negotiating payment terms and arranging repayment plans.
• Resolving customer queries and issues related to payments.
• Client Relationship Management:
• Building and maintaining strong relationships with clients.
• Ensuring client satisfaction and addressing their concerns.
• Maintaining accurate records of client interactions and payments.
• Compliance and Reporting:
• Ensuring adherence to company policies and procedures.
• Maintaining accurate records of transactions and collections.
• Preparing reports on collection performance and outstanding balances.
• Other Duties:
• May involve tasks such as verifying client details and verifying payment status.
• May be required to handle customer complaints and escalations.
• May be required to assist in other financial operations tasks as needed.

Skills and Qualifications:

• Strong Communication and Negotiation Skills: Ability to effectively communicate with clients, negotiate payment terms, and resolve disputes.
• Problem-Solving Skills: Ability to identify and resolve issues related to outstanding payments.
• Time Management Skills: Ability to manage time effectively and meet collection targets.
• Customer Service Skills: Ability to provide excellent customer service and build strong client relationships.
• Basic Computer Skills: Proficiency in using relevant software and systems.
• Own Vehicle: Often a requirement for field-based collection roles.
• Relevant Experience: Prior experience in collections, customer service, or sales is a plus.

Job Types: Full-time, Permanent

Pay: ₹10,518.84 - ₹14,000.00 per month

Benefits:

• Health insurance

Application Question(s):

• Own TWO Wheeler Required

License/Certification:

• 2 Wheeler Licence (Required)

Work Location: In person