Collaboration Systems Administrator

Role & responsibilities

Client would prefer candidates who have worked in larger companies with 10k+ employees

Job Summary

As the Collaboration Systems Administrator, you will manage and support eBay's collaboration tools, including Email, Google Workspace, Office 365, Slack, Lucidchart, Figma, Monday.com, Cisco CES, Ironport, and Microsoft Exchange. Your role involves ensuring the seamless operation, support and integration of these platforms to drive efficiency and innovation across the organization.

Key Responsibilities

• Platform Management

  : Administer and maintain collaboration tools, including Cisco CES, Ironport, and Microsoft Exchange, to meet eBay's evolving business needs.

• Technical Support

  : Provide technical support and solutions for collaboration systems.

• Tool Integration

  : Assist in integrating various collaboration platforms to optimize processes and workflows.

• Innovation and Improvement

  : Investigate new technologies and methodologies to further enhance collaboration capabilities.

• Cross-Functional Collaboration

  : Work with other departments to implement and refine solutions that boost productivity and efficiency.

• Stakeholder Engagement

  : Communicate effectively with stakeholders to gather requirements and deliver technology solutions that align with business objectives.

• End-User Training and Support

  : Provide training and support to end-users, ensuring they can effectively utilize collaboration tools and systems.

Required Qualifications

• Technical Expertise

  : Strong knowledge and experience in managing collaboration platforms, including Email, Google Workspace, Office 365, Slack, Cisco CES, Ironport, Microsoft Exchange, and more.

• Problem-Solving Abilities

  : Exceptional analytical skills, capable of addressing complex issues related to collaboration tools.

• Communication Skills

  : Excellent verbal and written communication skills, with proficiency in U.S. English, able to effectively engage with both technical and non-technical stakeholders.

Preferred Qualifications

• Experience

  : 5+ years in roles focusing on collaboration platforms administration.

• Education

  : Bachelor's degree in Information Technology, Computer Science, or a related field.

• Certification

  : Relevant certifications in technologies related to collaboration tools.

Work Environment

• Scheduled Weekly Hours

  : Typically 40 hours per week, with flexibility for different working styles

Preferred candidate profile