Posted:20 hours ago|
Platform:
Work from Office
Full Time
CMDB Administrator Job Description
CMDB Administration: Manage and maintain the CMDB to ensure data accuracy and integrity.
Configuration Management: Implement and oversee configuration management processes and policies.
Data Integration: Integrate data from various sources to maintain a comprehensive CMDB.
Health Monitoring: Monitor the health of the CMDB and address any issues related to data quality.
Reporting: Generate reports and provide insights to stakeholders based on CMDB data.
Collaboration: Work closely with other IT teams, including Incident, Problem, Change, and Asset Management, to ensure seamless operations.
Technical Solutions: Develop and implement technical solutions to improve CMDB functionality and efficiency.
Technical Expertise: Strong knowledge of IT infrastructure and configuration management tools (e.g., ServiceNow). Should have good knowledge on SNOW discovery, service mapping and CI relationship between different class .
Analytical Skills: Ability to analyze and interpret complex data sets.
Problem-Solving: Strong problem-solving skills to address CMDB-related issues.
Communication: Excellent communication skills to collaborate with various stakeholders.
Experience: Previous experience in CMDB administration or a related field is often required. Hands-on experience with CMDB administration and data integration.
Proficiency in CMDB tools like ServiceNow or similar platforms.
Strong understanding of IT infrastructure, including servers, networks, and applications.
Experience with database management and SQL.
Excellent analytical and problem-solving skills.
Strong communication and collaboration abilities.
Attention to detail and a commitment to data accuracy.
Cognizant
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