Cloud Support Engineer

Location: Bangalore, KA

Exp: 5+ Years

Start Date: Immediate/15-30 Days

Job Type: 1+ year Contract

• Ability to translate application requirements into cloud architecture/infrastructure, Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant architectures.
• Capability to select the appropriate services based on compute, data, or security requirements.

• Knowledge of networking concepts (e.g., DNS, TCP/IP, Active Directory, and firewalls).

• Capability to migrate on-premises workload to cloud service providers.
• Knowledge of writing infrastructure as code (IaC) using CloudFormation, JSON, YAML or Terraform.
• Ability to troubleshoot distributed systems.

• Understanding of public cloud (GCP/Azure/AWS) infrastructure management.

• Delivering and maintaining cloud solutions in accordance with best practices.
• Experience in monitoring and auditing systems
• Define and document best practices and strategies regarding infrastructure maintenance

• Must have experience in Provisioning and Configuration of cloud resources in multi-cloud(AWS/Azure/GCP) environment.

• Proficiency in any one of the cloud environment mentioned above is a must.
• Intermediate knowledge on other two platforms are desirable.
• Respond to technical issues in a professional and timely manner.
• Skills in API usage, command line interface and SDKs for writing applications. Ability to code to implement essential security measures.

• Must have extensive experience with at least operating system: Linux, Ubuntu, Windows.

Required Skills:

• Proficiency with any public cloud with the core Infrastructure Services for AWS, Microsoft Azure Services and Google Cloud Platform.
• Containerized Environment (EKS/AKS/GKE).
• Experience hosting an application on GCP using Compute Engine, App Engine, Cloud SQL, Kubernetes Engine, Cloud Storage.
• Networking principles and protocols such as IP subnetting, routing, firewall rules, Virtual Private Cloud, Load Balancer, Cloud DNS, Cloud CDN, etc.
• Advance level hands on knowledge of AWS services such as EC2, VPC, RDS, S3, Route 53/DNS, Clustering (EKS and ECS), Log Management and IAM.
• Advanced knowledge and troubleshooting of Azure Compute Instances, Azure Storage, Azure Backup, VNet, Subnets, NSG/ASG, IAM, Azure RBAC, SSL, Traffic Manager, Azure DNS and Load balancers.
• Advanced hands on GCP Compute, Cloud Storage, GCP IAM, SSL Certs.
• Strong notions of security best practices (e.g. using IAM Policies & Roles, SSL, KMS, etc.).
• Experience with configuration management tools (Terraform, Ansible, Puppet/Chef).
• Unix/Linux, Windows basic administration.
• Hands On Knowledge on Service Now, Incident Management, Change Management and other ITIL processes.
• Good written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate IT concepts to technical and nontechnical audiences.
• Practical problem solving and troubleshooting skills.