Cloud Services Specialist

As a Cloud Services Specialist, your role involves managing and supporting operations related to Azure, Office365, and Google Workspace. You will be responsible for setting up and managing customer accounts, assisting with basic account configurations, processing orders for cloud services, managing licenses and subscriptions, providing customer support, and maintaining accurate documentation and reporting. Key Responsibilities: - Set up and manage customer accounts for Azure, Office365, and Google Workspace. - Assist customers with basic account configurations, such as user creation, role assignments, and subscription setups. - Process and activate orders for cloud services and subscriptions. - Verify order accuracy and ensure timely fulfillment of customer requests. - Allocate, manage, and track licenses across Azure, Office365, and Google Workspace. - Assist with license renewals, upgrades, or downgrades as requested by customers. - Provide basic troubleshooting and guidance for common issues related to Azure, Office365, and Google Workspace. - Escalate complex technical issues to the appropriate teams. - Maintain accurate records of customer accounts, orders, and service requests. - Generate reports on account activity, license usage, and subscription status. Qualifications Required: - Proven experience in managing cloud services such as Azure, Office365, and Google Workspace. - Strong understanding of account management, license allocation, and subscription tracking. - Excellent communication skills to interact with customers and internal teams effectively. (Note: Additional details about the company were not provided in the job description),