Cloud Presales Support Executive

Job Title:

Location: Kolkata

Job Type: Full-time Work from Office

Experience: 6 months - 2 years

Job Summary:

We are seeking a skilled and dynamic Cloud Presales Support Executive to bridge the gap between cloud technical teams and business stakeholders. The ideal candidate will support cloud proposals, pricing, and customer engagement providing both technical insights and commercial value propositions. You will work closely with sales, engineering, and product teams to deliver cloud solutions that meet client needs while aligning with business goals.

Role & responsibilities

• Assist in tracking client inquiries and coordinate with the sales and technical teams to ensure timely and accurate responses.
• Support cloud usage analysis by generating basic reports using tools like AWS Cost Explorer, Azure Cost Management.
• Maintain and regularly update cloud solution templates, pricing sheets, and client presentation decks to ensure accuracy and relevance.
• Benchmark cloud service pricing and features across providers (AWS, Azure, GWS) to support solution comparisons and recommendations.
• Create and manage a centralized repository of reusable cloud solution assets such as case studies, proposal templates, and SLAs.
• Monitor industry news, vendor updates, and promotional offers to inform the team about new opportunities or price changes.
• Participate in internal brainstorming sessions to contribute to the development of customized and cost-effective client cloud solutions.
• Schedule and coordinate meetings, demos, and follow-ups related to pre-sales and commercial discussions.
• Assist in the creation of customer-facing documentation, including FAQs, solution diagrams, service overviews, and how-to guides.
• Work under the guidance of senior cloud engineers to identify and suggest cost optimization strategies based on client usage patterns.

Preferred candidate profile

• Good understanding of cloud services provided by AWS, Azure and GCP.
• Strong interest in a hybrid career role involving both technology and business.
• Good communication and presentation skills.
• Ability to work collaboratively with both technical and sales teams.
• Certification in AWS Cloud Practitioner or Azure Fundamentals (AZ-900) is an added advantage.
• Kolkata-based candidates will be preferred.