Clinical receptionist

A clinical receptionist (or medical receptionist) is the first point of contact for patients in healthcare settings, performing a mix of administrative and customer service duties to keep clinics or hospitals running smoothly. Key responsibilities include:

• Greeting and checking in patients and visitors—in person and by phone—and providing a positive, professional first impression.
• Scheduling and confirming appointments, managing calendars for providers, and resolving scheduling conflicts.
• Answering calls and emails, screening and directing queries to the appropriate staff or departments, and providing routine information on procedures and services.
• Maintaining patient records, updating information, processing paperwork, and ensuring confidentiality and accuracy in data entry.
• Assisting with billing and payments, verifying insurance, and preparing invoices as required.
• Supporting doctors and nurses with clerical tasks like transcribing notes, preparing medical files, and managing office inventory.
• Keeping the reception area organized and welcoming to promote a comfortable experience for patients and visitors.
• Adhering to strict confidentiality regarding patient and healthcare provider information.

Essential skills and qualifications:

• Excellent customer service and communication skills (verbal and written)
• Strong organization, multitasking, and attention to detail
• Computer proficiency, especially with medical office software and scheduling systems
• Professional demeanor, problem-solving, and ability to work in a fast-paced environment
• High school diploma or equivalent (previous administrative or healthcare experience is preferred but not always required).

Job Types: Full-time, Permanent

Pay: ₹10,193.77 - ₹25,560.45 per month

Benefits:

• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• Medical receptionist: 2 years (Required)

Language:

• English (Required)
• Kannada (Required)

Work Location: In person