Clinical Intake Specialist (Remote, Night-Shift)

We're Hiring: Clinical Intake Specialist (Remote, Night Shift – India)

Clinical Intake Specialist

Candidates must have prior work experience in the U.S. healthcare market)

Shift: Night

Job Overview:

first point of contact for new patients and referral sources

strong healthcare background, excellent communication skills

Key Responsibilities:

• Receive and process new patient referrals from physicians, hospitals, and other referral sources.
• Collect and review all necessary clinical documentation, including physician orders, patient history, and insurance details.
• Verify insurance eligibility, benefits, and authorization requirements.
• Conduct intake interviews with patients and/or caregivers to gather medical history and service needs.
• Accurately enter patient information into the agency’s EMR system.
• Communicate with clinical teams to ensure timely patient scheduling and service initiation.
• Collaborate with case managers, nurses, and therapists to coordinate patient care plans.
• Maintain compliance with HIPAA and all regulatory guidelines for patient information handling.
• Track and follow up on pending authorizations or missing documentation.
• Provide excellent customer service and act as a liaison between patients, families, and healthcare providers.

Qualifications:

• Bachelor’s degree in healthcare, nursing, or related field preferred.
• Minimum 1–2 years of experience in a healthcare intake, admissions, or medical office setting (U.S. experience required).
• Knowledge of medical terminology and clinical documentation requirements.
• Proficiency with

  EMR/EHR

  systems and Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Understanding of HIPAA regulations and patient confidentiality requirements.

Preferred Skills & Experience:

• Experience in home health, hospice, or hospital admissions.
• Familiarity with insurance verification and prior authorization processes.
• Bilingual skills are a plus.

If you’re passionate about patient care, highly organized, and ready to make an impact, we want to hear from you!

Apply now or email me and join the DODO COLE team- info@dodocole.com | +91 7080480997