Posted:2 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As a Clinic Manager, your primary responsibility is to ensure the smooth functioning of the clinic operations, patient care, staff management, revenue management, compliance, marketing, quality control, reporting, technology & equipment management, and emergency management. Here is a breakdown of your key responsibilities: - **Operational Management**: - Oversee day-to-day operations to ensure efficient functioning of all departments. - Manage patient flow to minimize waiting times and enhance patient satisfaction. - Supervise the implementation of standard operating procedures (SOPs). - Manage inventory and supply chain for medicines and clinic materials. - **Patient Care and Satisfaction**: - Maintain high standards of patient care and promptly address complaints. - Monitor and improve patient satisfaction through feedback mechanisms. - Ensure staff follows treatment protocols and patient care standards. - Facilitate communication between patients and healthcare providers. - **Staff Management**: - Lead, supervise, and mentor clinic staff. - Ensure staff adherence to roles, support professional development. - Manage schedules, leaves, and shifts for optimal coverage. - Conduct performance appraisals and manage conflict resolution. - **Revenue Management & Billing**: - Ensure accurate billing processes and monitor clinic revenue. - Develop strategies to increase revenue through promotions and retention programs. - **Compliance & Legal**: - Ensure clinic compliance with health, safety, and clinical standards. - Maintain required licenses, certifications, and patient data protection. - Oversee legal obligations and regulations. - **Marketing and Business Development**: - Implement marketing initiatives and collaborate for clinic visibility. - Build relationships with stakeholders to enhance referrals and growth. - **Quality Control and Improvement**: - Monitor clinic performance and implement quality control measures. - Conduct audits to ensure adherence to clinical guidelines. - Organize regular training on quality standards and protocols. - **Reporting & Documentation**: - Prepare reports on clinic performance and ensure proper documentation. - Provide updates to senior management on challenges and improvements. - **Technology & Equipment Management**: - Oversee maintenance of clinic technology and medical equipment. - Implement management software and digital tools for operations and care. - **Emergency Management**: - Develop contingency plans for emergencies and train staff. - Coordinate with healthcare providers in critical situations. In addition to the responsibilities, the job type is full-time with benefits including Provident Fund. The work location is in person during morning shifts. Application questions include inquiries about in-hand and CTC, total years of experience, salary expectations, notice period, and proficiency in Gujarati.,

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