Client Training and Support

Company Description

TraviYo is a one-stop solution for travel professionals, offering technology, marketing, and mentorship to help travel companies transition from offline to online. Our mission is to empower travel agencies with the tools and expertise they need to thrive in the digital world. Join us in transforming the travel industry and enabling seamless travel experiences for our clients. We specialize in Travel Website Development, Travel CRM Software, Travel Portal Development, FD Portal Development, DMC Portal Development, and Digital Marketing Services and we pride ourselves on delivering exceptional services with immense dedication and effort to our clients.

Role Description

This is a full-time on-site role located in Noida for a Client Training and Support specialist. The role involves providing training and support to clients, ensuring they can effectively use TraviYo's solutions. The specialist will be responsible for provide software product training to new clients, addressing their queries, and delivering high-quality customer service. Daily tasks will include conducting training sessions, resolving issues, and enhancing overall customer satisfaction and experience.

Qualifications

• Excellent Interpersonal Skills and Communication skills
• Customer Satisfaction, Customer Service, and Customer Experience skills
• Strong problem-solving skills and ability to troubleshoot issues
• Proficiency in training and mentoring others
• Ability to work independently and as part of a team

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