Client Support Executive

0 years

0 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Respond to customer inquiries via phone, email, and chat promptly and professionally. Guide customers through solutions and provide clear instructions. Maintain accurate records of customer interactions and transactions. Collaborate with other teams to improve product functionality and customer experience. Assist in the development of support documentation and knowledge base articles. Meet or exceed performance targets for customer satisfaction, response time, and resolution time. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

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