Client Support Executive

0 years

1 - 2 Lacs

Posted:1 week ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a Client Support Executive (Female) who is fluent in English and skilled in handling online client communication only—through chat, email, calls, and listening. This role does not involve any direct face-to-face interaction with clients. Your role is to provide quick and professional support to clients across digital platforms.

Key Responsibilities:

  • Handle client queries through chat, email, and phone calls .
  • Provide clear, accurate, and polite responses in fluent English.
  • Maintain proper records of client communications.
  • Coordinate internally to resolve client issues efficiently.
  • Follow up with clients to ensure complete satisfaction.

Requirements:

  • Female candidates only
  • Must be fluent in English – verbal and written
  • Comfortable working with chat, email, and phone support
  • Good typing speed and email etiquette
  • Basic computer and internet usage knowledge
  • Calm and professional communication style
  • Prior experience in client/customer support is an advantage

Preferred Skills:

  • Familiarity with CRM tools or ticketing systems
  • Good listening skills and attention to detail
  • Ability to handle multiple queries at once
  • Positive and client-focused attitude

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Work Location: In person

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