Client Support Coordinator - International Voice & Documentation

📍 Location: Pimpri, Pune (Work From Office – Mandatory)

🕒 Timings: 1:00 PM – 9:30 PM IST (Mon–Fri)

💰 CTC: ₹5.5 LPA

🏢 Company: SynapTechVerse

Are you detail-oriented, tech-savvy, and great at multitasking?

We’re looking for a Senior Support Administrator to join our growing team and play a key role in keeping operations smooth and efficient.

What You’ll Do

• Handle inbound and outbound international voice calls, providing excellent customer support.
• Respond to client queries and resolve issues in a timely, professional manner.
• Prepare and maintain accurate reports, presentations, and client documentation using MS Office and Canva.
• Collaborate with internal teams to ensure smooth communication and client satisfaction.
• Maintain detailed records of client interactions and follow-ups.

What We’re Looking For

✅ 2+ years of experience in a similar role

✅ Excellent communication skills (Mandatory)

✅ Knowledge of Canva and presentation tools

✅ Tech-savvy, self-motivated, and reliable

✅ Familiarity with AI tools is a plus

🔹 Employment Type: Full-time (Work From Office – Mandatory)