Client Success Intern

As a client success intern at ViralChilly, a unit of Digiastic LLP, you will play a key role in maintaining strong relationships with our esteemed clients such as Canva, Adobe, Stillio, and more. Your primary responsibility will be to serve as the main point of contact for assigned clients, ensuring their needs are met in a timely and efficient manner. You will collaborate closely with internal teams to guarantee the prompt delivery of services, address client inquiries effectively, and provide quick resolutions to any issues that may arise. Monitoring the performance of marketing campaigns and keeping clients informed with regular updates will also be crucial aspects of your role. Your ultimate goal will be to uphold high levels of client satisfaction and retention. To excel in this position, you must possess excellent written and verbal communication skills, along with a strong knack for organization and follow-up. While a basic understanding of digital marketing concepts such as SEO and PPC is advantageous, it is not mandatory. Proficiency in tools like Google Drive, Excel, and email is expected. A client-first mindset, coupled with a keen attention to detail, will be essential traits for success in this role. Candidates eligible for this position should hold a graduate degree in any stream, with prior internship experience in client handling considered a valuable asset. The internship will be a full-time commitment for a duration of 4 months, with a work schedule from Monday to Friday during morning shifts. As part of the application process, candidates will be required to answer questions regarding their ability to commute to different office locations, their willingness to engage in on-site work, and their comfort level with the stipend offered. Additionally, applicants will be asked to share insights about themselves to provide a more holistic view of their background and interests. Join us at ViralChilly and embark on a rewarding internship experience that will enhance your client management skills and broaden your understanding of the digital marketing landscape.,