Client Servicing - Pharma Clients

Company Description

India Hospitality Mart Private Limited (IHM) is dedicated to creating world-class experiences and joyful memories, driven by an out-of-the-box and unconventional mindset. With a team possessing over 50 years of combined experience in the hospitality sector, IHM sets high standards in delivering the best hospitality services. Our services include Meetings Incentives Conferences & Events, brand communication, product launches, social functions, business travel, and printing solutions. We have a presence in Mumbai, Bangalore, and Delhi, and we pride ourselves on ensuring excellent guest satisfaction.

Role Description

This is a full-time, on-site role for a Client Servicing professional specializing in pharma clients, located in Mumbai. The day-to-day tasks include providing exceptional client services, maintaining communication with clients, ensuring customer satisfaction, and delivering tailored solutions to meet client needs. The role also involves collaborating with internal teams and managing finance-related activities to support client servicing.

Qualifications

• Client Services and Customer Service skills
• Strong Communication and Customer Satisfaction skills
• Experience in Finance-related activities
• Excellent interpersonal skills
• Ability to work collaboratively within a team environment
• Bachelor's degree or equivalent experience in relevant fields