Client Services Associate

Position Overview

Client Services Associate

Key Responsibilities

• Process shipments efficiently and accurately, ensuring timely delivery to clients.
• Manage client accounts, addressing inquiries and resolving issues promptly.
• Provide exceptional client servicing, maintaining strong relationships with clients.
• Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
• Maintain accurate records of client interactions and transactions.
• Assist in the development of client service strategies to enhance overall client experience.
• Participate in training and development programs to improve service skills and knowledge.

Qualifications

The ideal candidate will possess the following qualifications:

• A minimum of

  1 to 4 years

  of relevant work experience in client services or a related field.
• Strong skills in

  shipment processing

  and

  client management

  .
• Excellent communication and interpersonal skills, with a focus on client satisfaction.
• Ability to work effectively in a team-oriented environment.
• Proficient in using client management software and other relevant tools.
• Strong problem-solving skills and attention to detail.

day schedule

If you are passionate about client service and meet the qualifications outlined above, we encourage you to apply and become a part of our team dedicated to excellence in client relations.