Client Service and Operations

Position: Client Service and Operations Executive
Company Name: Unified Brainz Virtuoso Limited
Location: Ellisbridge, Ahmedabad
Working Days: Monday to Saturday

Experience Requirements

• Minimum: 1 – 3 years
• Industry Preference: Open (experience in client servicing, administrative support, or back-office preferred)
• Language Proficiency: English (fluency in verbal and written communication)

Job Summary
We are seeking a proactive Client Service and Operations Executive to join our team. This role involves ensuring client satisfaction through excellent service, managing membership renewals, handling retention activities, conducting weekly webinars, supporting research and database management, and performing essential back-office operations. The ideal candidate should be organized, strong in communication, and capable of multitasking in a fast-paced environment.

Key Responsibilities

• Manage membership renewals with timely follow-ups and communication.
• Maintain strong relationships to ensure high client retention.
• Conduct weekly webinars for members, partners, and stakeholders.
• Perform research to support client servicing and program development.
• Oversee back-office operations, including documentation and internal coordination.
• Work with databases, update records, and ensure accuracy.
• Collaborate with internal teams for seamless operational support.

Required Skills & Competencies

• Strong English communication skills (verbal and written).
• Excellent organizational and follow-up abilities.
• Client servicing and relationship management experience.
• Proficiency in MS Office tools (Excel, Word, PowerPoint).
• Ability to conduct webinars or virtual meetings.
• Strong research and data-handling skills.
• Self-motivated, detail-oriented, and efficient in multitasking.

Educational Qualification

• Minimum: Bachelor’s Degree in any stream.
• Preferred: Background in Business Administration, Communications, or Operations.

How to Apply
Interested candidates may share their updated resume at [email protected].
For more information, contact us at 9033010088.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person