Client Relationship Officers (US Voice)

You will be working as a Client Relationship Officer (US Voice) for Ecorgy Solutions, a US-based healthcare BPO, located in Elippode, Trivandrum. Your role involves managing communication with patients, physicians, and vendors to ensure efficient and professional service. **Responsibilities:** - Answer incoming calls and assist with patient care needs. - Schedule patient appointments in the practice management system. - Provide information to physicians, patients, and family members. - Maintain professionalism and friendliness in all interactions. - Address inquiries and resolve issues efficiently. - Ensure accuracy and timeliness in all tasks. **Requirements:** - Strong command of English and excellent communication skills. - 1-5 years of experience in English Voice Processing. - Experience in healthcare or patient care coordination is a plus. - Candidates with an American accent are preferred. - Excellent multitasking and time management skills. - Willingness to work night shifts (10:30 PM to 7:30 AM) from the office at Elippode, Trivandrum. - Immediate joiners preferred, with local candidates from Trivandrum preferred. You will receive benefits such as EPF, Group Mediclaim policy after 6 months, gratuity, and rewards based on performance. Additionally, professional development, training, and mentorship programs will be available for your growth. If you are interested in this opportunity, contact 9061161927 for more details on compensation. To apply, please send your resume to careers@neogencare.net. You will be working as a Client Relationship Officer (US Voice) for Ecorgy Solutions, a US-based healthcare BPO, located in Elippode, Trivandrum. Your role involves managing communication with patients, physicians, and vendors to ensure efficient and professional service. **Responsibilities:** - Answer incoming calls and assist with patient care needs. - Schedule patient appointments in the practice management system. - Provide information to physicians, patients, and family members. - Maintain professionalism and friendliness in all interactions. - Address inquiries and resolve issues efficiently. - Ensure accuracy and timeliness in all tasks. **Requirements:** - Strong command of English and excellent communication skills. - 1-5 years of experience in English Voice Processing. - Experience in healthcare or patient care coordination is a plus. - Candidates with an American accent are preferred. - Excellent multitasking and time management skills. - Willingness to work night shifts (10:30 PM to 7:30 AM) from the office at Elippode, Trivandrum. - Immediate joiners preferred, with local candidates from Trivandrum preferred. You will receive benefits such as EPF, Group Mediclaim policy after 6 months, gratuity, and rewards based on performance. Additionally, professional development, training, and mentorship programs will be available for your growth. If you are interested in this opportunity, contact 9061161927 for more details on compensation. To apply, please send your resume to careers@neogencare.net.