Client Relationship Officers (US Voice)

Job Description: Ecorgy Solutions, a US-based home healthcare Operations company, is looking for Client Relationship Officers (US Voice) to handle communication with patients, physicians, and vendors, ensuring professional and efficient service delivery. Responsibilities: - Answer incoming calls and address patient care needs promptly. - Manage patient appointment scheduling using the practice management system. - Provide accurate information to physicians, patients, and their family members. - Interact in a professional and friendly manner in all communication. - Resolve inquiries and issues effectively and in a timely manner. - Ensure precision and timeliness in all assigned tasks. Requirements: - Proficient in English with exceptional communication abilities. - Minimum of 15 years of experience in international telecalling, preferably with American clients. - Prior exposure to healthcare or patient care coordination is advantageous. - Candidates with an American accent are preferred. - Strong multitasking and time management skills are essential. - Willingness to work night shifts (9:30 PM to 6:30 AM) at our Elippode office in Trivandrum. - Immediate joiners are preferred, with a preference for local candidates from Trivandrum. Benefits: - Eligibility for EPF, Group Mediclaim policy after 6 months, gratuity, and performance-based rewards. - Opportunities for professional development through training and mentorship programs. How to Apply: For further details on compensation, please contact 9061161927. To apply for the position, kindly send your resume to careers@ecorgysolutions.com.,