Client Relations Executive

Job Title: Client Relations Executive

Company: Karasun Enterprises
Location: B 06, H 161, BSi Business Park, H Block, Sector 63, Noida
Job Type: Full-time
Experience: 0–2 years

About Karasun Enterprises:

Karasun Enterprises is a dynamic digital solutions agency committed to delivering impactful results across branding, web, and marketing services. We work closely with clients from diverse industries to build strong online presences and drive business growth. We're looking for a Client Relations Executive who can act as the bridge between our clients and internal teams, ensuring satisfaction, clarity, and long-term partnerships.

Role Overview:

As a Client Relations Executive, your role is to maintain and strengthen client relationships by understanding their needs, coordinating with internal teams, and delivering exceptional service. You’ll play a key part in making sure projects stay on track and clients stay happy.

Key Responsibilities:

• Serve as the main point of contact for assigned clients.
• Understand client goals, communicate requirements to internal teams, and ensure timely project delivery.
• Build long-term relationships through regular check-ins, feedback sessions, and updates.
• Address client queries and resolve issues promptly with professionalism.
• Maintain records of client interactions, project status, and service feedback.
• Collaborate with marketing, design, and tech teams to ensure seamless execution.
• Upsell or cross-sell additional services where appropriate.

Required Skills & Qualifications:

• Excellent communication and interpersonal skills.
• Strong organizational and coordination abilities.
• Problem-solving attitude with attention to detail.
• Basic understanding of digital services (web design, SEO, marketing, etc.).
• Ability to handle multiple clients and projects simultaneously.
• Proficient in Microsoft Office, Google Workspace, and CRM tools.

Preferred Qualifications:

• Previous experience in a client-facing role or account management.
• Experience in a digital agency environment is a plus.

What We Offer:

• A supportive and collaborative work environment.
• Exposure to diverse industries and high-value projects.
• Opportunities to grow professionally in client management.
• Flexible work timings and remote work options.
• Competitive salary and performance incentives.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹28,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Work Location: In person