Client & Operations Executive

Role Overview:

We’re hiring a smart, responsible, and proactive person who can handle our clients professionally, manage communication with our internal team (employees), and take care of basic calling tasks. This role is perfect for someone who enjoys multitasking, talking to people, and ensuring things run smoothly.

Key Responsibilities:

• Talk to clients, understand their requirements, and maintain regular follow-ups
• Coordinate with internal team/employees to ensure timely delivery of tasks
• Make and receive professional calls (clients, leads, updates, reminders)
• Maintain basic records of client conversations, task status, and updates
• Support daily operations and keep everyone aligned
• Communicate updates clearly on WhatsApp, email, or phone

Required Skills:

• Good communication in Hindi & basic English
• Confident in speaking on phone/video calls
• Responsible and able to manage people/tasks on time
• Basic understanding of Google Sheets, WhatsApp Web, and phone/email etiquette
• Self-driven and organized
• Be open to taking on more responsibilities over time as the company grows – including handling new tasks or managing more people

Good to Have (Optional):

• Prior experience in client handling or operations
• Familiarity with CRM tools or task tracking apps
• Ability to write basic follow-up messages or summaries

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person