Client Opeations Executive

About Finlabs

Finlabs is a new-age fintech solutions company reimagining the way people engage with wealth management, financial literacy, and learning. With innovative products like FinAware (financial literacy & investor awareness programs), Finexa (wealth management solutions), and LearnGenie (digital learning), we partner with AMCs, banks, BFSI players, and corporates to deliver scalable, compliant, and impactful solutions.

We bring the energy of a startup with the vision of a global player — fast-moving, collaborative, and ambitious. Our teams in Mumbai (BKC) and London work with some of the largest BFSI institutions to make finance simple, accessible, and engaging.

The Role

We’re looking for a Client Operations Executive – FinAware, a detail-oriented and proactive professional who can keep our day-to-day operations running seamlessly. You’ll be at the heart of the action: managing client requirements, coordinating with on-ground partners, supporting training and onboarding on the FinAware portal, and ensuring smooth program execution. If you enjoy bringing structure to chaos, solving real-time operational challenges, and being the go-to person who gets things done, this role is for you.

What You’ll Do

· Operations Management: Oversee daily execution and operations of the FinAware product and client programs.

· Client Coordination: Act as a bridge between internal teams, clients, and on-ground agencies to ensure smooth delivery.

· Partner Management: Liaise with training agencies and partners to align schedules, requirements, and session logistics.

· Platform Training: Conduct training sessions for partners and clients on how to use the FinAware product and portal effectively.

· Reporting & Documentation: Maintain trackers, attendance reports, and compliance documentation as per SEBI norms.

· Quality Assurance: Monitor program progress and ensure a high standard of delivery across all activities.

· Process Support: Collaborate with internal teams to streamline workflows and enhance operational efficiency.

What We’re Looking For

Education: B.Com / BMS / BBA graduate (0–1 year of experience preferred; freshers welcome).

Skills & Attributes:

· Excellent communication and interpersonal skills.

· Strong coordination, multitasking, and organizational abilities.

· Comfort with MS Excel, PowerPoint, and digital collaboration tools.

· Proactive, reliable, and eager to learn the operational side of fintech.

· Ability to manage multiple stakeholders and timelines effectively.

· Attention to detail and passion for process excellence.

Why You’ll Love Working Here

Startup culture, real impact: Work with a young team that thrives on innovation and problem- solving.

Learn from the best: Hands-on exposure to fintech operations, client management, and product workflows.

Collaborative team: Work closely with leadership, tech, and client teams in a fast-moving environment.

Meaningful work: Be part of a mission that promotes financial literacy and inclusion across India.

Perks

· Competitive salary/stipend package

· Exposure to top BFSI institutions and fintech clients

· Certificate of experience and growth opportunities within Finlabs

· Vibrant work environment with opportunities to innovate and take ownership

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person