Client Interaction

Position: Client Interaction( Fresher)

Company: Ebslon Infotech Pvt. Ltd.

Location: Delhi (On-site)

Job Type: Full-Time

About Ebslon Infotech Pvt. Ltd.

Ebslon Infotech Pvt. Ltd. is a fast-growing IT solutions company, delivering innovative services in Website Development, Mobile Apps, ERP & CRM Systems, and E-commerce Solutions. Since 2016, we have been empowering businesses with technology-driven solutions across India and abroad.

We are looking for a Client Interaction & Appointment Coordinator to be the first point of contact for prospective clients, ensuring smooth communication, requirement capturing, and meeting scheduling with our technical team.

Roles & Responsibilities

1.Handle incoming client inquiries related to website development, ERP, mobile apps, and other IT solutions.

2*.Make outbound calls* to potential leads for follow-ups, reminders, and client engagement.

3.Understand client requirements at a basic level and document them clearly for the sales/technical team.

4.Schedule client meetings/demos with the appropriate internal team members.

5*.Maintain and update client information, call notes, and follow-ups in CRM/Excel/Google Sheets*.

6*.Ensure regular communication and follow-ups* with prospects until meetings are successfully conducted.

7*.Build a professional and positive first impression* of Ebslon Infotech with every client interaction.

Skills & Qualifications

1*.Excellent communication skills* in English & Hindi (written and spoken).

2*.Confidence in handling phone conversations and client follow-ups*.

3.Ability to grasp basic IT concepts (websites, apps, ERP, digital services).

4*.Strong listening, documentation, and coordination skills*.

5.Organized and proactive with good time management.

6.Familiarity with MS Office, Google Workspace, or CRM tools.

How to Apply

Please fill this form erp.ebslon.com/apply or contact on this no. 8448989589

Job Types: Full-time, Fresher, Internship
Contract length: 10000 months

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person