Job role- Blended Process Blended (Chat , Voice) Freshers and Experienced both can apply Only Graduates can apply Interview -Virtual Mode Offce location Noida Rotational shift Salary upto 6 lpa depend on last ctc 1 way cab available send cv-9330543957/8100607507
Customer Support Executive (Voice & Blended) with Excellent English Communication Skills for Freshers & Experienced Candidates for kolkata Location: Kolkata salt lake sector 5 and DLF Process: Domestic & International both CTC: as per industry norms Role & responsibilities Key Responsibilities Handle both voice (telephone calls) and non-voice (email/chat) interactions. Communicate clearly with strong command of English. Provide customer support with professionalism and patience. Explain technical issues to both technical and non-technical customers/employees. Deliver accurate information while maintaining high customer satisfaction. Adapt quickly to new processes, product updates, and system changes Preferred candidate profile Freshers Male & Female with excellent English Communication / experienced in international voice/ blended process can apply Graduation not mandatory, HS candidate can also apply Must be comfortable with Night shift - Graveyard shift Only Kolkata-based candidates are eligible Interested candidates can contact at -Ritun (HR) : 6289441880 ( can share updated CV to this number in WhatsApp) Email your CV: ritun@click1consulting.com
***Leading MNC Hiring Order to cash (O2C/ OTC Collections ) with B2B collections +DSO+ Portfolio handling experience *** **Locations: Bangalore, Gurugram, Hyderabad & Kolkata** process: US Night shift voice process its 100% work from office ( NO WFH) **Role & responsibilities : Manage Order to Cash (O2C/ OTC) Collection process, including Credit Management, O2C Collections, Dispute Management, Collection Management, Credit Collection & B2B Collections with DSO & Portfolio handling experience Lead Transformation & Transition Management initiatives within the Order to Cash team. Develop and implement strategies for improving cash flow and reducing bad debts. Collaborate with cross-functional teams to resolve customer disputes and optimize billing processes. Analyze data to identify trends and opportunities for improvement in the Order to Cash cycle * Managed end-to-end B2B collections, analyzed aging reports, and implemented strategies to reduce DSO and improve cash flow. * Partnered with Finance, Sales, and Customer Service teams to ensure accurate reconciliation and dispute resolution. * Designed and maintained weekly/monthly dashboards for leadership, enabling data-driven decision-making. * Documented and streamlined workflows, improving compliance and audit readiness. Led full-cycle collections: ageing analysis, dispute resolution, and daily MIS reporting to support data-driven decision-making. Coordinated across sales, operations, and customer teams to resolve invoice discrepancies, reducing chargebacks and write-offs. Recovered high-value overdue accounts Preferred candidate profile minimum 2.5 to 3 years of experience in Finance function with expertise in Order To Cash domain with collections with B2B collection experience Strong understanding of credit management principles and practices. ** Candidate must be comfortable with US Shift /Night shifts.** **Qualification: Any Graduate/ specially B.com / MBA Finance preferred ** 5 days working , two days rotational off with pick/ drop male/ female both can apply ***Directly apply with your CV @ 6289441880 ( share cv to this WhatsApp number...No chat, just share CV and apply )** ***Contact HR Name: Ritun -6289441880 ( only call between 10.30 AM to 7.30 PM )*** share cv to this mail id: ritun@click1consulting.com
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